You are provided with constant communication, including status reports at any interval you desire to keep you informed of every step throughout each appraisal we undertake. We contact you immediately if and when a major problem is encountered. All appraisals are sent by USPS Priority Mail or equivalent (overnight available at slight additional cost). If desired you will always be called after the inspection of the subject property and calculation of value but before the report is finalized to discuss our findings and allow you an opportunity to cancel the formal report and be billed only for time expended if the value is not useful to your clients needs.

Our mission is to provide the highest level of satisfaction with a friendly personal touch. You and your client's total satisfaction is always our highest goal.

As professional appraisers, it is our responsibility to deliver an objective, well supported valuation on each property we appraise. We never lose sight of the fact, however, that your clients are people, with enough problems of their own, and they should not be subjected to any unnecessary new ones created by rude, or otherwise inconsiderate, behavior from clerical staff or appraisers.

We go to great lengths to instill in every member of our team that we are a service organization first and foremost. Very often your clients are intimidated by the process of buying, selling, refinancing or obtaining a home equity loan. We are also quite cognizent of the inherent stress related to divorces, bankruptcies, estates and guardianships. We teach our entire staff to be very gentle with your clients, and to do everything possible to put them at ease. We insist on detailed inspections that give your client the confidence that we are careful and will not miss something that might influence the value of their single most important investment - their home.

It may sound corny, but the three most important traits we look for when hiring an appointment secretary or a clerical worker are patience, a soothing voice and a pleasant personality. These virtues make for an excellent telephone communicator.

We do our utmost to insure that our staff acts not only professionally but with common courtesy, consideration and compassion.

We are always accessible and offer your clients flexible scheduling - Saturday, Sunday, early morning and early evening (as long as enough light is available to take the necessary photos) appointments are available whenever requested by your clients. We never try to "browbeat" them into accepting a daytime weekday appointment (when they are likely to have to lose time from work).

Accurate, reliable, high quality, clearly written reports by seasoned, full time appraisers - you will certainly benefit from our affiliates extensive appraisal experience. We always far exceed - not just meet FIRREA, USPAP and all industry guidelines.

Whenever there is a significant discrepancy between what you order and what our preliminary research or inspection reveals, you are called immediately to apprise you of the situation so we are both on the same wavelength as to how to proceed.

How many times have you been set back days, or even weeks, because the wrong form was utilized or a report was written up incorrectly and then you were forced to wait for several days or more while the appraiser grudgingly rewrote the appraisal to comply with the necessary requirements?

Extremely fast turnaround (three-five days on a single family and under 21 days average on most non-complex commercial property) - When we promise you a deadline, you'll find we honor it. We consistently provided the same rapid turnaround even during the busiest refinance periods & have many references for verification.

Very reasonable fees. Reporting formats to fit every pocketbook and situation. Expert Witness Court Testimony available in most markets. Our fee structure can be kept very low due to extensive use of computerization. Many of our affiliates write up their reports directly on computer, eliminating any clerical involvement. By removing the step of having a clerical worker input the handwritten appraisal on computer, you eliminate not only the cost involved but the potential for a tremendous amount of mis-communication and the inherent mistakes that they encompass because a typically poorly trained clerical worker does not understand the appraisal process and often cannot read the handwriting of several different appraisers. Our wide selection of reporting formats allow you to choose just how extensive a report you desire, so that you (or your client) are not paying for more of a report than you need or want.

All types of real property - 1 to 8 family dwellings, farms, ranches, apartment buildings, schools, condominium buildings & units, co-operative apartment buildings & units, homeowner associations, retail, commercial, office buildings, office condominiums, industrial condominiums, gas stations, marinas, restaurants, industrial buildings, land/development, subdivision, partial interests, environmentally impacted property. Current value, past value or multiple valuation dates.

Any purpose - estate tax or settlement, mortgage, matrimonial specialists, condemnation, certiorari/tax grievance, guardianship, partnership dissolution, to establish market value for sellers/buyers, highly qualified expert testimony - regularly court appointed by NYS Supreme Court Justices. Appraisers throughout most markets daily.

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